Privacy Policy

Alabama Xtracts (“we,” “our,” or “us”) is committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit or make a purchase from our websites (www.thriyvpouches.com and www.dipstop.com), mobile applications (including the BaccOff Quit Dipping Bootcamp app), or otherwise interact with us.

1. Privacy Principles & Accountability

Alabama Xtracts is accountable for maintaining and protecting customer information under its control. We have established these privacy principles to govern how customer information is handled throughout its lifecycle:

Accountability: We have designated personnel responsible for compliance with our privacy commitments.

Identifying Purposes: The purposes for which personal information is collected are identified before or at the time of collection.

Consent: Your knowledge and consent are required for the collection, use, or disclosure of personal information, except where required or permitted by law.

Limiting Collection: Information collected is limited to details necessary for the purposes identified by Alabama Xtracts and is gathered through fair and lawful means.

Limiting Use, Disclosure, and Retention: Personal information is only used or disclosed for the purpose for which it was collected unless you provide consent, or as required by law. Information is retained only as long as necessary to fulfill those purposes.

Accuracy: We maintain personal information in an accurate, complete, and up-to-date form as necessary.

Safeguarding Information: Personal information is protected using physical, technical, and administrative safeguards appropriate to the sensitivity level of the data.

Openness & Access: We make information readily available concerning our data management practices and allow customers access to verify and amend their data.

2. Information We Collect

We may collect the following categories of personal information:

Identifiers & Contact Details: Name, billing address, shipping address, email address, phone number, account username, and password.

Payment & Transaction Data: Payment card details (processed securely through third-party payment gateways; Alabama Xtracts does not store raw credit card numbers), order history, and purchasing preferences.

Device & Technical Information: IP address, browser type, operating system, device identifiers, referring URLs, and browsing behavior across our sites.

Customer Communications: Messages, feedback, surveys, customer support inquiries, and app-related feedback.

3. How We Use Your Information

Alabama Xtracts uses your personal data for legitimate business operations, including:

• Processing, fulfilling, and shipping your orders.
• Communicating with you regarding orders, shipments, customer service inquiries, and product updates.
• Administering user accounts and app features (such as the BaccOff Quit Dipping Bootcamp app).
• Detecting, preventing, and mitigating fraudulent transactions and security incidents.
• Improving website performance, user experience, and product offerings.
• Sending promotional newsletters and special offers (with your consent/opt-out option).
• Complying with applicable legal and regulatory obligations.

4. Information Sharing and Disclosure

Alabama Xtracts does not sell, rent, or trade your personal information to third-party organizations.

We only share information with trusted third parties strictly necessary to operate our business:

Service Providers: Third parties that facilitate payment processing, order fulfillment, shipping/delivery, cloud hosting, email delivery, and customer support. These providers are authorized to use your information solely to perform services on our behalf.

Legal Compliance & Safety: When required by law, subpoena, court order, or government authority, or when necessary to protect the rights, property, or safety of Alabama Xtracts, our customers, or the public.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, customer information may be transferred as part of the business assets.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and remember your cart items and preferences.

Managing Cookies: You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. Disabling cookies may affect certain features or cart functionality on our sites.

Do Not Track Signals: Because there is not yet a uniform industry standard for recognizing Do Not Track (DNT) signals, our websites do not currently alter data collection practices upon receiving automated DNT signals.

6. Children’s Privacy (COPPA Compliance & Age Verification)

Our websites and products are not intended for individuals under the age of 18 (or 21 where applicable by age-restricted product regulations). We do not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected data from a child under 13, we will immediately delete that information from our records.

7. Data Security and Retention

Alabama Xtracts employs industry-standard administrative, technical, and physical safeguards (including SSL/TLS encryption) to protect your personal data against unauthorized access, loss, misuse, or alteration. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, resolve disputes, enforce agreements, and comply with legal requirements.

8. User Data Deletion, Opt-Out, and Access Rights

You have the right to review, update, or request the deletion of your personal data:

User Data Deletion Requests: If any user on thriyvpouches.com, dipstop.com, or the BaccOff Quit Dipping Bootcamp app would like their account and/or personal data permanently deleted from all records, please submit your request directly to baccoff@baccoff.com or visit our online opt-out preferences page.

Unsubscribe from Marketing: If you would like to unsubscribe from any newsletters, promotional emails, or marketing lists, click the “Unsubscribe” or “Remove” link located at the bottom of any email communication.

Account Access & Corrections: Customers may request access to the personal data we hold about them to verify its accuracy and request amendments where appropriate.

9. US State Privacy Rights (California CCPA/CPRA & Other States)

If you are a resident of California or states with comparable comprehensive privacy laws (such as Virginia, Colorado, Connecticut, Utah, and Texas), you may have additional statutory rights:

Right to Know / Access: Request details on the categories and specific pieces of personal information collected, used, or disclosed.

Right to Delete: Request deletion of your personal information, subject to statutory exceptions.

Right to Correct: Request correction of inaccurate personal data.

Right to Non-Discrimination: We will not discriminate against you (e.g., denying goods or charging different prices) for exercising any of your privacy rights.

To exercise any of these rights, please submit a request to the contact email listed below.

10. Changes to This Privacy Policy

Alabama Xtracts reserves the right to modify or update this Privacy Policy at any time. When changes occur, we will revise the “Last Updated” date at the top of this page. We encourage you to periodically review this policy to stay informed about how we safeguard your information.

11. Handling Customer Complaints and Contact Information

Customers may direct any questions, concerns, access requests, data deletion requests, or complaints regarding this Privacy Policy or our data management practices to:

Company: Alabama Xtracts

Privacy & Opt-Out Contact Email: baccoff@baccoff.com

Websites: www.thriyvpouches.com | www.dipstop.com